Royal Maxim Palace Kempinski Cairo
Co mówią goście
A short stay but fabulous experience. Friendly and helpful staff everywhere from the moment we booked online. Airport Shuttle service was brilliant. The location is very convenient. Conceirge takes good care of all queries and promptly assists with everything. Special thanks to the breakfast staff, making every morning a pleasant experience. Lounge open 24/7. The kids' play area was a bonus( It would be nice to have more outdoor activities to do). The pool was well maintained for day and night swims. It's one of our favourite spots in Cairo.
Gaafar
luty 2025
The room size was fine, the design was pleasant and it was clean, decent for a 5 star hotel, which is not always the case in Cairo. The reception, cleaning and concierge service were helpful. The breakfast is also good quality but not so many options. The location is not far from the Airport, in a silent area, and far from the noise of the city center.
Emilio
styczeń 2025
The director of rooms was extremely helpful and very service oriented to make sure we are happy. The reception staff were very helpful and the concierge team was extremely helpful. Overall the staff were friendly and superb daily room cleaning service.Excellent team to serve the customers and breakfast was good.
Balaji
styczeń 2025
The hotel building is beautiful and the staff did their best to make me feel comfortable. There was a restaurant that opened the whole day and I often found little gifts at my room from the hotel. After I complained about an issue, the staff addressed it promptly to my satisfaction.
Ahmed
styczeń 2025
The staff is very helpful, Anything you need they will be happy and ready to help. the hotel is clean and convenient. We realy love the kids area where anyone can leave kids there.
Hamza
luty 2025
The location and the design, it is so nice. The Staff, from gate security to guest services, all have met the high quality standards. They have exceeded my expectations. I would definitely recommend it to my friends and family, and will book again for my next visit to Cairo. I love you guys, and send my warm greetings to the Chef as well and thank him for the 2+ Kg I got due to the delicious dessert he served me.
Maryam
luty 2025
At check-in, I asked for a room on the ground floor, as I hate the lifts in Cairo - they're small, I'm claustrophobic, and power cuts are a thing here (although I'm sure the hotel has generators) - the receptionist happily complied, even though the language barrier meant he didn't grasp that my reasoning was my hatred of lifts (which is fine, as I got what I wanted). My flight arrived much later than it should have, so I asked for a late check-out, as I wanted a proper rest, and again, the receptionist happily obliged, and didn't charge me for it. The room was comfortable - I loved the bed. There were lots of bottles of water in the room, which was appreciated. The bathroom was large, and has both a bath and shower.
Melanie
wrzesień 2023
Hi , the hotel was brilliant , the team were really co-operative and perfect , one observation i would like to address , there was a some kind of dessert at the breakfast called (ma3mola) ... unreal , out of this world , the taste was phenomenal , i kept thanking the crew all day , we wanted more , but i t was too late to catch up as it was finished , thank you so much for having us , looking forward to come back .
Walid
czerwiec 2024
Beautiful, luxurious hotel. Staff was phenomenal and could give lessons in customer service. Everyone from front desk staff, concierge, to security and housekeeping. This is my second time in a Kempinski hotel, but this experience cemented that the Kempinski will be my first choice hotel wherever I go - but definitely in Egypt. We'll be back!
Aya
czerwiec 2024
Beautiful hotel with many amazing amenities. The staff is very friendly, the kids' club was clean and fun. The kids also loved the pool, and the room service food was amazing. We really enjoyed our stay. We had dinner at the sushi restaurant our last night in Cairo and had a great experience. The ambiance and food quality were great, and the chef and servers were super friendly and hospitable.
Rania
lipiec 2024
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